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Cookies Policy

1. Introduction

Wire Services Ltd (“Wire,” “Ask Wire,” “we,” “us,” or “our”), registered in Cyprus, operates this website (the “Website”). We respect your privacy and are committed to ensuring transparency in the use of cookies on our Website, in full compliance with GDPR (Regulation (EU) 2016/679), the ePrivacy Directive (Directive 2002/58/EC, as amended by Directive 2009/136/EC), and Greek Law 4624/2019, as well as the Decisions, Guidelines and Directives of the Hellenic Data Protection Authority (HDPA), which governs data protection in Greece.

This policy explains:
  • What cookies are and how we use them.
  • Your rights regarding cookies and how to manage them.
  • How cookies support the Website’s functionality.
  • How third-party cookies may process your data.

By using our Website, you must explicitly consent to the use of cookies except for strictly necessary cookies, which are essential for the Website’s operation. If you do not agree with the use of cookies, you can adjust your cookie preferences via the Website's Cookie Management Tool or your browser settings (see Section 6: Managing Cookies).

This policy supersedes any previous versions and may be updated periodically. Any significant changes will be notified via the Website and, where required, by direct communication.

2. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help improve user experience by:

  • Remembering your settings and preferences.
  • Tracking usage data to enhance website performance.
  • Providing relevant content and advertisements.

Cookies may be set by us (first-party cookies) or by third-party service providers (third-party cookies).

3. Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the website to function properly and cannot be disabled.

CookiePurposeDuration
WireAuthMaintains login sessionSession
CSRF-TokenProtects against attacksSession

Functional Cookies

Enhance user experience by remembering preferences.

CookiePurposeDuration
LanguagePreferenceStores language selection1 year
ScreenSizeAdjusts display settingsSession

Performance & Analytics Cookies

These cookies collect anonymous data to help us improve the Website’s performance and usability.

CookiePurposeDuration
_gaTracks visitor behavior and interactions1 year
_gidDifferentiates users for session tracking24 hours
_gatLimits request rates to Google servers1 minute

Advertising & Targeting Cookies

These cookies track your browsing habits to show you personalized ads.

CookiePurposeDuration
NIDStores user preferences for Google Ads6 months
IDEServes targeted advertisements1 year

4. Third-Party Cookies & Tracking

Certain cookies on this Website may be set by third-party providers for analytics, advertising, and embedded content, including:

  • Google Analytics (website performance analytics)
  • Google Maps (geolocation services)
  • DoubleClick (advertising and remarketing)

These third-party providers may process your data according to their privacy policies. You should review their policies before accepting cookies.

➡ Important: Third-party cookies may track your browsing activity beyond this Website. You can disable third-party cookies in the Cookie Management Tool or through your browser settings (see Section 6).

5. Legal Basis for Processing Cookies

Wire processes cookies in compliance with GDPR Article 6:

  • Consent (Article 6(1)(a)) – You must explicitly opt-in before non-essential cookies (advertising, analytics) are activated.
  • Legitimate Interest (Article 6(1)(f)) – Strictly necessary cookies are required to ensure security and essential website functionality and do not require consent.

Wire does not use pre-ticked boxes or implied consent mechanisms.

6. Managing Cookies

You have full control over cookies and can manage or delete them via:

To opt out of targeted advertising, visit Your Online Choices.

7. Your Rights Under GDPR

As a user based in Greece and the EU, you have the following rights:

  • Right to Access: Request details on how your data is used.
  • Right to Withdraw Consent: Adjust cookie preferences anytime.
  • Right to Deletion: Request the removal of stored cookies.
  • Right to Object: Object to processing for marketing purposes.

To exercise these rights, contact us at info@ask-wire.com.

8. Cookie Consent Mechanism

Wire is legally required to obtain explicit consent before placing non-essential cookies on your device.

How We Obtain Your Consent:

  • A cookie banner appears when you first visit the Website.
  • You must click "Accept" to enable all cookies or "Manage Preferences" to customize settings
  • You can withdraw consent at any time via the Cookie Settings panel or browser preferences.

Wire ensures compliance by blocking all non-essential cookies until consent is given.

9. Contact Information

For any data privacy inquiries, contact:

  • Email:info@ask-wire.com
  • Registered Office (Cyprus): Wire Services Ltd., 68A John Kennedy, 1076 Nicosia, Cyprus
  • Operational Office (Greece): Thessalonikis and Florinis 75, 18345 Athens, Greece
  • Phone:(+357) 22 22 25 50

10. Updates to this Policy

This Cookies Policy is effective as of 01 March 2025. Any significant changes will be notified on the Website and, where required, by email to registered users.